Privacy Policy

Welcome to GoPlaces.club ("GoPlaces", "we", "us", or "our"), which is a trade name of GoPlaces Club Ltd.

GoPlaces.club operates the GoPlaces.club website, mobile applications, AI-powered features, community tools, group chats, and related services (collectively, the "Service").

GoPlaces.club is a community platform that helps people discover destination groups, connect with others who share similar interests, participate in group discussions, and independently organize activities, outings, meetups, and travel experiences.

Members may browse groups, create groups, participate in discussions, communicate with other members, and explore destinations and activity ideas together.

GoPlaces.club does not organize, operate, supervise, coordinate, or provide travel services, accommodations, transportation, tours, events, or activities. Any meetup, outing, event, activity, or trip discussed through the Service is organized independently by the participating members.

Our AI assistant, Sophie, helps members create profiles, discover relevant groups, participate in discussions, and explore destination and activity ideas. Sophie is a communication and facilitation tool only and does not make decisions on behalf of members.

Personal Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide through the Service, including:

Account Information

• Name
• Email address
• Phone number
• Username
• Password
• Profile photo
• Billing information
• Other account-related details

Profile Information

• Age or date of birth
• Gender
• City, region, or country
• Interests and hobbies
• Travel preferences
• Destination interests
• Group participation history
• Profile descriptions
• Photos, videos, or other media you choose to upload

Communications

Information you provide when you:

• Contact customer support
• Communicate with other members
• Participate in group chats
• Use Sophie AI
• Submit questions, feedback, reviews, or surveys

Payment Information

When you purchase memberships or paid features, payment information may be collected and processed by our third-party payment providers.

GoPlaces.club does not store complete payment card details on its own servers.

User-Generated Content

Information you choose to create, upload, post, share, or transmit through the Service, including:

• Comments
• Messages
• Group discussions
• Photos
• Videos
• Destination recommendations
• Activity suggestions
• Reviews
• Other content you choose to share

Please remember that content shared in groups or community areas may be visible to other members.

Information We Receive From Other Sources

We may receive information from:

• Authentication providers (such as Google or Apple)
• Social media platforms that you choose to connect
• Marketing and analytics partners
• Service providers
• Publicly available sources
• Other users who interact with you through the Service

Information Collected Automatically

When you use the Service, we may automatically collect information such as:

Device Information

• IP address
• Device type
• Browser type
• Operating system
• Language settings
• Network information
• Unique device identifiers

Usage Information

• Pages viewed
• Features used
• Time spent on the Service
• Group participation activity
• Clicks and interactions
• Referral sources
• Session information

Location Information

If permitted by your device settings, we may collect approximate location information to help improve destination recommendations and group discovery.

Cookies and Similar Technologies

We use cookies, local storage, pixels, analytics tools, and similar technologies to:

• Operate the Service
• Remember preferences
• Maintain login sessions
• Analyze usage patterns
• Improve performance
• Personalize content and recommendations
• Measure marketing effectiveness

You may control certain cookie settings through your browser or device settings.

AI Features

The Service includes AI-powered features, including Sophie AI.

When you interact with AI features, information you provide may be processed by third-party AI providers that help us operate those features.

We may use information submitted through AI interactions to:

• Generate responses
• Facilitate conversations
• Recommend groups and destinations
• Improve AI functionality
• Improve safety and moderation systems
• Improve the Service generally

AI-generated responses may be inaccurate, incomplete, or outdated and should not be relied upon as professional advice.

How We Use Your Information

We may use your information to:

• Operate and maintain the Service
• Create and manage user accounts
• Recommend groups and destinations
• Facilitate communication between members
• Personalize user experiences
• Process payments
• Provide customer support
• Improve platform safety
• Detect fraud, abuse, or misuse
• Conduct research and analytics
• Develop new features and services
• Comply with legal obligations
• Communicate updates, promotions, and announcements

Sharing of Information

We may share information with:

• Other members, as permitted by your profile settings and activity
• Service providers that help operate the platform
• Payment processors
• Cloud hosting providers
• Analytics providers
• AI service providers
• Legal authorities when required by law
• Buyers or successors in connection with a merger, acquisition, or sale of assets

We do not sell personal information to third parties.

Your Choices

You may:

• Update your profile information
• Modify communication preferences
• Control certain privacy settings
• Delete content you have posted
• Close your account
• Opt out of marketing communications

Some information may be retained where required for legal, security, or operational purposes.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

How We Use Your Information — In Detail

We may use your personal information for the following purposes:

Providing the Service

To operate, maintain, and improve the Service, including:

• Creating and managing user accounts
• Displaying profiles and destination groups
• Facilitating communication between members
• Recommending groups, destinations, and activities
• Personalizing content and user experiences
• Providing customer support
• Processing memberships and payments
• Sending service-related notifications

Community Features

To help members discover and connect with one another, including:

• Showing relevant destination groups
• Displaying profiles and shared interests
• Supporting group chats and discussions
• Facilitating community interactions

AI Features

We may use information you provide to AI-powered features, including Sophie, to:

• Generate responses and suggestions
• Recommend groups and destinations
• Facilitate discussions
• Improve AI systems and user experience
• Improve safety and moderation tools

Analytics and Service Improvement

We may use information to understand how the Service is used, including:

• Measuring engagement
• Analyzing usage trends
• Improving performance and reliability
• Developing new features
• Enhancing user experience

Marketing and Communications

We may use your information to:

• Send newsletters and updates
• Inform you about new features
• Share promotions and offers
• Communicate about your membership

You may opt out of marketing communications at any time.

Safety, Security, and Compliance

We may use information to:

• Detect fraud and abuse
• Investigate suspicious activity
• Enforce our Terms and Community Guidelines
• Protect users and the platform
• Comply with legal obligations and lawful requests

Aggregated and Anonymized Information

We may create aggregated, anonymized, or de-identified information that cannot reasonably identify an individual.

We may use this information for analytics, research, product development, and business purposes.

How We Share Your Information

We may share information with:

Other Members

Certain information may be visible to other members depending on your profile settings and activity, including:

• Display name
• Profile photo
• Age range
• City or region
• Interests
• Group participation
• Content you choose to post publicly

Information shared in destination groups, group chats, comments, and discussions may be visible to other members.

Service Providers

We may share information with trusted providers that help us operate the Service, including:

• Hosting providers
• Cloud infrastructure providers
• Analytics providers
• Payment processors
• Customer support providers
• Email and messaging providers
• AI providers

Business Partners

We may work with partners that help us operate, market, or improve the Service.

Legal Requirements

We may disclose information when required by law or when reasonably necessary to:

• Comply with legal obligations
• Respond to legal requests
• Protect rights and safety
• Investigate fraud or abuse
• Enforce our Terms

Business Transactions

If GoPlaces.club is involved in a merger, acquisition, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.

Your Privacy Choices

Account Information

You may review and update certain account information through your account settings.

Communications

You may opt out of marketing emails by following the unsubscribe instructions included in those emails.

You may continue to receive important service-related communications.

Cookies

Most browsers allow you to control, block, or delete cookies through browser settings.

Please note that some features of the Service may not function properly if cookies are disabled.

Location Information

You may control location-sharing permissions through your device settings.

Profile Visibility

We may provide settings that allow you to control the visibility of certain profile information and community activity.

Account Deletion

You may request deletion of your account by contacting: support@goplaces.club

We may retain certain information where required by law, security obligations, fraud prevention, or legitimate business purposes.

Third-Party Services

The Service may contain links to third-party websites, booking platforms, travel services, maps, payment processors, social networks, and other services.

GoPlaces.club does not control these third-party services and is not responsible for their privacy practices.

We encourage you to review their privacy policies before providing personal information.

Security

We use commercially reasonable technical, organizational, and administrative measures designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Users

Your information may be processed and stored in the United States or other countries where we or our service providers operate.

By using the Service, you consent to such transfers where permitted by law.

Children's Privacy

The Service is intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 18.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the "Last Updated" date and may provide additional notice through the Service.

Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Email: support@goplaces.club