Delete your account
In the app
- Open Profile and scroll to the bottom.
- Tap Delete my account and confirm.
- You are signed out on every device at once.
By email
Write to help@goplaces.club from the email address you sign in with and ask us to delete your account. We delete it and confirm by email.
What is deleted
- Your email address, name, photos, bio and the answers you gave
- Your ideas, likes and invites
- Your chat with GoPlaces AI and what it learned about you
- Profile views, notifications and the devices we send them to
What stays
- Messages you sent in group chats stay in those chats, shown as from a deleted user, so the conversation still makes sense to the people in it.
- Payment records we must keep by law, for as long as the law requires.
Memberships
A membership bought on our website is cancelled when you delete your account. A subscription bought in the iPhone app is managed by Apple: cancel it in Settings, your name, Subscriptions.